SHIPPING POLICY

Overview

At PartsZone, we are committed to delivering your orders promptly and efficiently. Please read our Shipping Policy carefully to understand how we handle and ship your orders.

ORDER PROCESSING:

• Processing Time: Orders are typically processed within -2 business days after the order is placed. Orders placed on weekends or holidays will be processed the next business day.

• Order Confirmation: Once your order is processed, you will receive an order confirmation email and text message with your order details and a tracking number (if applicable).
  

SHIPPING RATES & METHODS:

• Shipping Costs: Shipping costs are calculated based on the weight, dimensions, and destination of your order. The shipping cost will be displayed at checkout before you complete your purchase.

• Shipping Methods: We offer various shipping options, including standard, expedited, and overnight shipping. You can select your preferred shipping method at checkout. Please note that delivery times may vary based on the shipping method selected and the destination.

• Free Shipping: We offer free standard shipping on eligible parts. This offer is subject to change and may not apply to all parts or destinations.

DELIVERY TIME:

• Standard Shipping: Typically takes 5-7 business days for delivery within the continental United States.

• Expedited Shipping: Typically takes 2-3 business days for delivery within the continental United States.

• Overnight Shipping: Typically takes 1 business day for delivery within the continental United States.

• International Shipping: Delivery times for international orders vary by destination. Please allow 10-25 business days for delivery, depending on customs and local postal services.
  

INTERNATIONAL SHIPPING:

• Customs, Duties, and Taxes: International shipments may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the responsibility of the recipient. PartsZone is not responsible for any customs fees, taxes, or duties incurred during the shipment.

• Shipping Restrictions: Due to certain restrictions, we may not be able to ship to all countries. If we cannot ship to your location, you will be notified during checkout.
  

TRACKING YOUR ORDER:

• Tracking Information: Once your order has shipped, you will receive an email or text message with a tracking number. You can use this tracking number to check the status of your shipment on the carrier's website.
  

DELIVERY ISSUE:

• Lost or Damaged Packages: If your package is lost or damaged during shipping, please contact us at contact@wepartszone.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and ensure you receive your order.

• Incorrect Address: Please double-check your shipping address before submitting your order. PartsZone is not responsible for orders shipped to incorrect addresses provided by the customer. If an order is returned due to an incorrect address, the customer may be responsible for additional shipping fees to resend the package.
  

ORDER CANCELLATIONS & MODIFICATIONS:

• Cancellations: If you need to cancel your order, please contact us as soon as possible at contact@wepartszone.com. Orders that have already been shipped cannot be canceled.

• Modifications: If you need to modify your order (e.g., change the shipping address), please contact us immediately. We will do our best to accommodate your request, but changes may not be possible once the order has been processed.
  

CONTACT US:

If you have any questions about our Shipping Policy, please contact us:

• By email: contact@wepartszone.com

• By visiting this page on our website: https://wepartszone.com/contact

• By phone: 1 (844) 848-7333